Banking Transformation Summit USA

Banking Transformation Summit USA 2026 takes place on November 9–10 at the Charlotte Convention Center in Charlotte, North Carolina. Positioned as the place "where banks meet real change," it is capped at 750 verified attendees and built around honest conversations on what is working, what is being cut, and what leaders are funding next.

The summit brings together senior decision-makers from banks and credit unions across North America for two days of practical insight, shared challenges and curated networking.

Banking Transformation Summit USA is designed for senior leaders from banks and credit unions, typically at VP, Director, C-suite or equivalent level. It is particularly relevant for roles such as CIOs, CTOs, Chief Digital Officers, Innovation and Transformation Directors, Heads of AI and Data, and executives overseeing payments, operations, risk, compliance and customer experience. The event also serves:

• Banking executives seeking peer benchmarking and transformation strategies
• Credit union leaders looking for real modernization and member experience case studies
• Risk and strategy officers focused on AI governance, real-time payments and boards’ priorities
• Fintech vendors and technology partners joining as sponsors or paid delegates to engage decision-makers

The program is organized around five themes: The AI Frontier, Intelligent Infrastructure, Trust in the System, Power to the People, and Human & Machine Leadership. Across these tracks, sessions explore AI ROI, data platforms, risk and controls in real-time payments, modernization stories and customer journeys that drive loyalty. Attendees can expect case studies and discussions on:

• AI transformation, from pilot to production and defensible investment cases
• Core and infrastructure decisions that shape cost, speed and vendor dependence
• Data quality and governance as the foundation for AI and analytics
• Customer experience, engagement tooling and evolving cost-to-serve models
• Risk, compliance, fraud and regulatory planning in an AI-enabled environment

Banking Transformation Summit USA is designed around quality of audience rather than scale. Three in four attendees work within banks or credit unions, creating a peer-led environment where conversations focus on live programs instead of generic trends. The speaker lineup features senior leaders from institutions such as Bank of America, TD Bank, Truist, Citi, KeyBank, Ally, First Horizon Bank, Sharonview Federal Credit Union and NYU Federal Credit Union, among others.

Content is delivered across multiple theaters, with sessions framed around real decisions: what boards are insisting risk leaders fix, where CIOs are allocating technology budgets, and how mid-sized banks compete effectively. The organizers emphasize practical case studies, honest experiences and actionable takeaways that participants can apply directly when they return to their organizations.

The ticket structure prioritizes banks and credit unions while welcoming solution providers. Executives from banks and credit unions can apply for a complimentary, full-access pass covering both days, sessions and hosted hospitality, with applications verified for seniority and relevance. Complimentary passes are reserved for organizations that do not sell services or technologies to the banking sector.

Fintechs, vendors, consultants and other technology or services providers attend via paid delegate passes or partnership options. Paid tickets are limited so that the attendee mix remains predominantly bank and credit union leaders. All passes include access to the full summit program, exhibition and networking schedule, with additional event app tools available to bank and credit union attendees.

The summit is hosted at the Charlotte Convention Center in Charlotte, North Carolina, with the official site providing venue and accommodation information to support travel planning. Attendees are encouraged to review the agenda, speaker updates, ticket allocations and partnership opportunities on the official event pages before finalizing their registration, ensuring they have the latest details on sessions, eligibility and availability.